1. Information We Collect

1.1. Information You Provide to Us

We strictly collect the minimum amount of personal data necessary to provide our B2B services. You may voluntarily provide us with personal information when you use our contact form, communicate with us via email or social media, or request a quote. This information includes:

Contact Information: 

First name, last name, and professional email address.

Billing and Project Information: 

Physical address, country of residence (primarily to determine the applicable billing currency), and company name.

Marketing Information: 

If you choose to subscribe to our future newsletter, we will collect your email address for this specific purpose.

1.2. Information Automatically Collected

We do not use tracking or analytical tools to monitor your browsing behavior. However, for security, maintenance, and technical performance purposes, our web hosting provider (FeelingJack) automatically collects basic server log information when you access the website. This strictly technical data may include your IP address, browser type, and time of access, but is not used to identify you personally or for marketing purposes.

2. How We Use Your Information

The personal data we collect is used exclusively for the operational and administrative execution of our B2B services. We use your information to:

Respond to your inquiries via our contact form or social media channels.

Establish quotes, issue invoices, and determine the correct currency based on your country of residence.

Communicate with you regarding the progress of custom design or development Projects (Milestone validations).

Deliver the requested digital products or Source Files.

Send periodic newsletters or updates regarding our services, provided you have explicitly opted in to receive such communications.

3. Sharing Your Information with Third Parties

We do not sell, rent, trade, or otherwise transfer your personal information to outside parties for marketing or commercial purposes. We only share your data with trusted third-party service providers who assist us in operating our business, under strict confidentiality and security standards. These trusted partners include:

Web Hosting and Infrastructure: 

Our website is securely hosted by FeelingJack. This provider may process basic technical data (such as server logs) strictly necessary for the security, maintenance, and proper functioning of our website infrastructure.

Financial and Payment Processing: 

We utilize secure professional banking and payment platforms, specifically Wise and Mercury, to process B2B transactions, issue invoices, and manage international multi-currency payments. These institutions process your billing information in compliance with international financial regulations and their own strict privacy policies.

Digital Distribution Platforms: 

If you choose to acquire our digital Assets via third-party platforms such as Fab or the Epic Games Marketplace, please note that your transaction and personal data are collected, processed, and managed directly by these platforms in accordance with their respective End User License Agreements (EULA) and privacy policies.

4. Cookies and Tracking Technologies

Our website is built using standard web management systems which utilize "cookies"—small text files stored on your device—to ensure a functional user experience.

Essential Cookies Only: 

We strictly use necessary, functional cookies required for the basic technical operation of the website (such as maintaining a secure session or rendering page layouts correctly).

No Tracking or Marketing Cookies: 

We respect your privacy. Therefore, we do not use analytical cookies (such as Google Analytics), advertising trackers, or any other non-essential tracking technologies to monitor your behavior on our site or across the internet.

You have the option to configure your web browser to refuse all cookies; however, please be aware that disabling essential cookies may cause certain features of the website to not function properly.

5. Data Security and Retention

5.1. Data Security

We implement appropriate and industry-standard technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5.2. Data Retention

We retain your personal information only for as long as is strictly necessary to fulfill the purposes outlined in this Privacy Policy. Specifically, billing information, quotes, and communications related to custom Projects are retained to comply with our legal, accounting, and tax obligations as a registered business in the State of Wyoming, as well as to resolve any potential disputes.

6. Your Privacy Rights

Even though Only One Concept LLC is incorporated in the United States, we are committed to respecting international privacy standards, including the core principles of the European General Data Protection Regulation (GDPR). Upon request, you have the right to:

Access: 

Request a copy of the personal data we hold about you.

Correction: 

Request that we correct any inaccurate or incomplete personal data.

Deletion (Right to be Forgotten): 

Request the deletion of your personal data, subject to our legal and accounting obligations to retain certain records for tax and administrative purposes.

Opt-Out: 

Withdraw your consent to receive future marketing communications (such as newsletters) at any time.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational processes. Any changes will be posted directly on this page with an updated "Last Modified" date at the top of the document. We encourage you to review this Privacy Policy periodically.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:

Company: Only One Concept LLC

Email: contact@only-one-concept.com